Burger King Offers 1 Free Whopper Remake and Next-Visit Burger in Satisfaction Push
Updated
Updated · Fox Business · Jul 20
Burger King Offers 1 Free Whopper Remake and Next-Visit Burger in Satisfaction Push
3 articles · Updated · Fox Business · Jul 20
Summary
Burger King on Monday rolled out a “Whopper Guarantee” that remakes any unsatisfactory Whopper for free and gives customers a free classic Whopper on their next visit.
A QR code inside the Whopper box lets guests claim a unique six-digit code for that follow-up burger, while the chain says the policy targets complaints about burgers arriving hot and made correctly.
Your Way Champions — newly designated in-store staff — will greet guests, double-check orders, handle customization requests and act as a clear point of contact when problems arise.
Thousands of calls and texts from a feedback campaign launched about four months ago helped shape the changes, and Burger King said more guest-driven initiatives, including new menu items, will arrive later this summer.