Updated
Updated · MacRumors · Nov 10
Apple Shuts 28-Year Support Forum on Nov. 20 as Site Turns Read-Only Immediately
Updated
Updated · MacRumors · Nov 10

Apple Shuts 28-Year Support Forum on Nov. 20 as Site Turns Read-Only Immediately

3 articles · Updated · MacRumors · Nov 10

Summary

  • November 20, 2026 marks the permanent closure date for Apple Support Community, while Apple has already stopped new posts and switched the forums to read-only mode.
  • Apple said it chose to sunset the service after evaluating strategy and customer needs, directing users instead to its official Apple Support site and direct support channels.
  • 5:49 p.m. Pacific was the apparent time of the final public post, and the remaining sign-in button now routes to an internal portal for Apple employees.
  • 1998 was the forum's starting point as Apple Tech Exchange; it was later renamed Apple Discussions, Apple Support Communities and, in 2022, Apple Support Community.

Insights

With the shutdown just days away, is Apple deleting decades of user solutions to force customers into official repair channels?
As Apple abruptly silences its 30-year-old community, what secret AI strategy might be replacing this massive troubleshooting hub?