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Updated · Kennebec Journal and Morning Sentinel · Sep 10Fidium Fiber Outage Disrupts 3 Northern New England States, Knocking Out Internet and Phone Service
1 articles · Updated · Kennebec Journal and Morning Sentinel · Sep 10Summary
- Around 3 p.m., Fidium Fiber customers across Maine, Vermont and New Hampshire began losing internet and phone service in a regional outage.
- By about 3:40 p.m., the company said it was experiencing technical issues but gave no cause for the disruption and no timeline for restoration.
- Dozens of users reported failures on Downdetector, while Maine complaints spanned the Midcoast, Manchester, Portland, South Portland and Westbrook.
- The outage also hit institutions such as the Portland Conservatory of Music, which said it was left without both internet and phone service.
- Fidium said its teams were working to restore service as quickly as possible, leaving customers across Northern New England waiting for updates.
Insights
Why are widespread internet blackouts surging nationwide, and what really caused Fidium Fiber's sudden regional network collapse? How much does the lack of transparent outage maps cost local businesses when regional internet providers suddenly go dark?