Updated
Updated · ZDNet · Aug 31
ZDNET Author Uses ChatGPT Work for 5 Business Tasks, Cutting Hours to 15 Minutes
Updated
Updated · ZDNet · Aug 31

ZDNET Author Uses ChatGPT Work for 5 Business Tasks, Cutting Hours to 15 Minutes

1 articles · Updated · ZDNet · Aug 31

Summary

  • Five small-business uses drove the latest test of ChatGPT Work: scanning email threads, turning raw data into slides, shaping app pricing, assessing electrical loads, and reviewing financial documents.
  • 13 minutes was enough for the tool to turn a 750,000-row San Francisco fire dataset into a draft slide, while a 12-month vendor-spend review that could have taken a day was finished in about 15 minutes.
  • The author also used the AI to read app source code for in-app purchase planning, compare rival pricing models, and recommend Jackery backup units after analyzing 3D-printer power demands and room circuits.
  • Financial checks were another payoff: ChatGPT Work flagged unfavorable loan terms in a legitimate debt-consolidation offer and summarized bills and receipts pulled from email.
  • Human review remained essential because the tool can misidentify people or miss context, so the author recommends tightly controlling permissions and treating outputs as drafts rather than final answers.

Insights

Does fixing AI formatting and verifying its facts actually save time, or just shift the burden of work to micromanagement?
By relying on AI for financial and product strategies, are entrepreneurs risking the loss of their own creative business intuition?
If agentic AI requires strict boundaries to prevent disaster, are small businesses truly equipped to manage these complex security risks?