Charter Closes $34.5 Billion Cox Merger as Customers Shift to Spectrum by Mid-September
Updated
Updated · Fox 5 Las Vegas · Aug 20
Charter Closes $34.5 Billion Cox Merger as Customers Shift to Spectrum by Mid-September
3 articles · Updated · Fox 5 Las Vegas · Aug 20
Summary
Charter said its $34.5 billion merger with Cox and its all-stock Liberty Broadband acquisition are now complete, creating what it calls the largest U.S. broadband and video provider.
Mid-September is the key customer deadline: former Cox markets will move to Spectrum-branded internet, mobile, TV and voice plans under standard Spectrum pricing and packaging.
Right away, Cox internet customers without Cox Mobile can get a free year of mobile service, while broader service changes will phase in over the next year.
Within 12 months, former Cox customers are slated to receive Spectrum's 24/7 U.S.-based support, same-day technician visits for calls made before 5 p.m., and outage credits after more than two hours.
Cox customers will start seeing the Spectrum name on bills immediately, even as Charter plans within a year to rename its corporate parent Cox Communications across its expanded 45-state footprint.