Yelp Finds Only 43% of Gen Z Trust AI Restaurant Summaries
Updated
Updated · PPC Land · Jul 30
Yelp Finds Only 43% of Gen Z Trust AI Restaurant Summaries
2 articles · Updated · PPC Land · Jul 30
Summary
Only 43% of U.S. Gen Z respondents said they trust AI-generated restaurant summaries, while 48% trusted them for service professionals in Yelp’s July 30 study.
Detailed written reviews scored far higher: 78% preferred them to influencer recommendations for dining, and 76% trusted review-rich platforms over star ratings alone for restaurants.
1,323 respondents aged 18 to 29 also undercut the stereotype of impulsive spending—97% said they research restaurants before buying, often using video for discovery and Yelp-style reviews for verification.
Food remained the top spending priority, with 78% reporting takeout or delivery purchases in the past month and 87% saying price influences restaurant choice.
The findings land as platforms push AI-mediated discovery and as Yelp expands its own AI deals, including licensing content to OpenAI, highlighting a gap between AI usage and trust.