Encore AI Raises $30 Million Series A to Expand U.S. Sales of Voice Agents
Updated
Updated · TechCrunch · Jul 29
Encore AI Raises $30 Million Series A to Expand U.S. Sales of Voice Agents
3 articles · Updated · TechCrunch · Jul 29
Summary
$30 million in Series A funding will help Encore AI expand U.S. sales and deploy its platform with more large financial institutions.
Founded in 2022 and rebranded from Insait IO, Encore analyzes calls, emails and texts alongside CRM data to identify winning sales and support tactics, then trains AI voice and text agents on those playbooks.
More than 40 enterprise customers already use the platform, mostly financial institutions, and annual recurring revenue has grown more than 5x since its seed round less than 18 months ago.
Team8 led the round with Planven, Lukatz, Garage and several banks and insurers; some financial institutions invested after first using the product.
Encore is entering a market where Salesforce, SAP, Zoho and HubSpot could build similar tools, but the company argues its edge is using historical conversation data as the foundation for agent training.