Whitson Gordon Publishes 13 Fixes for Slow Internet, From Speed Tests to Router Upgrades
Updated
Updated · PCMag · Jul 21
Whitson Gordon Publishes 13 Fixes for Slow Internet, From Speed Tests to Router Upgrades
2 articles · Updated · PCMag · Jul 21
Summary
Thirteen troubleshooting steps aim to help users fix slow or broken internet connections before calling their ISP, starting with checking whether the issue affects one device, one website, or the whole network.
Speed tests, Wi-Fi settings, and bandwidth checks form the first diagnostic layer: users are told to compare actual Mbps against their plan, confirm the correct SSID, and look for apps or other household users consuming capacity.
DNS changes, malware scans, and router light checks target less obvious faults, while Ethernet testing can reveal whether the bottleneck is the internet link itself or weak, congested Wi-Fi.
Firmware updates, factory resets, and hardware changes round out the guide, including moving to Wi-Fi 6 or 6E routers if older 802.11b/g gear cannot handle multiple devices.
If all 13 steps fail, the guide points users to damaged home cabling, overloaded neighborhood service, or ISP-side equipment problems that may require provider support or a switch in service.