HHS Suspends Federal Health Insurance Appeals Process From July 1
Updated
Updated · The Guardian · Jul 18
HHS Suspends Federal Health Insurance Appeals Process From July 1
2 articles · Updated · The Guardian · Jul 18
Summary
July 1 marked the suspension of a federal process that let some patients seek external appeals of health insurers’ coverage denials through Health and Human Services.
The change appeared in a broader consumer-guidance report that said federal watchdogs have been cut back, but many agencies still accept complaints and use them to shape investigations, budgets and lawsuits.
Consumer advocates urged people to keep records such as dates, dollar amounts, order numbers, call transcripts and screenshots before filing complaints with agencies including the FTC, CFPB, FAA and FBI.
State attorneys general, local consumer-protection offices and congressional representatives may become more important channels as cities and states try to offset weaker federal oversight.