Updated
Updated · Motor1 · Jul 1
Porsche Tops JD Power Quality Study at 138 PP100 as Industry Average Improves to 175
Updated
Updated · Motor1 · Jul 1

Porsche Tops JD Power Quality Study at 138 PP100 as Industry Average Improves to 175

3 articles · Updated · Motor1 · Jul 1

Summary

  • Porsche led JD Power’s 2026 U.S. Initial Quality Study with 138 problems per 100 vehicles, pushing Lexus to a tie for fourth at 156 and edging Genesis at 151.
  • The industry average improved to 175 PP100 from 192 last year—the best year-over-year gain in nearly 30 years—even as infotainment remained the only category with more reported problems.
  • Apple CarPlay and Android Auto connectivity drove much of that weakness, while 46% of respondents said displays and touchscreens caused distracted-driving issues and 18% cited driver-assistance alerts.
  • Ford ranked third overall at 152 PP100 and was the top mass-market brand; the Porsche 911 posted the best model score at 110, while BMW won six segment awards.
  • JD Power based the 90-day ownership study on 78,514 owners and lessees, with lower PP100 scores indicating better initial quality.

Insights

Ford now uses AI to ensure quality. How will it avoid the over-reliance that caused the initial crisis?
Ford rehired veteran engineers to fix its quality crisis. What is the plan when they retire again?
After record recalls, is Ford's top quality award a true turnaround or a misleading snapshot?